Return, Replacement & Refund policies 

The following are illustrated points of the Return, Replacement & Refund policies of ubi.mv and ubimv.com:

• Damage and/or defective items must be returned in the original condition they were received in with all the accessories received and in the original manufacturer's box/packaging.
• Charges of courier for returning the defective/damaged items to be bear by the purchaser only.
• For all eligible returns, either replacement or the refund of money will be provided within 15 days time post received of defective/damaged products.
• There are some products that cannot be returned and are mentioned on the product pages. The following are the category-wise details of the products that cannot be returned:

           Category                                                                          Items That Can't be Returned

• Adhesives & Sealants                                                 Adhesives (all liquids), hazardous materials and                                                                                                          lubricants.
• Automobile                                                                   Engine Lubricants, Engine oils, greases  and oils, Vehicle                                                                                          shampoos, Vehicle waxes, Vehicle polishes & other                                                                                                    liquid, aerosols & Car perfumes.
• Baby                                                                               All baby products, once opened cannot be returned.
• Beverages                                                                     All items which are under this category.
• Beauty                                                                            Fragrances, Nail polishes, hair colors, products for                                                                                                     stopping  hairloss,  shampoos, conditioners, body wash,                                                                                           hair removers Whitening accessory, 
• Fruits & Vegetables                                                      All items which are under this category, except the                                                                                                    rotten  ones / expired ones.
• Health & Personal Care                                              All items which are under this category.  
• Home & Kitchen                                                          All kinds of soil, fertilizers, plants, solar energy                                                                                                             equipment  etc.
• Sanitation                                                                     Toilet paper, Hand washes, sanitary pads etc.
• Jewellery                                                                      All items which are under this category.
• Movies and Music                                                       All items which are under this category.
• Mobiles, Phone Accessories & Tablets                   All items except dead on arrival.
• Pet Supplies                                                                 All items which are under this category.
• Desktop, Laptops & Related Accessories               All items except dead on arrival.
• Software                                                                       All items which are under this category.
• Sports Equipments                                                     Exercising machines like treadmills, exercise bikes, home                                                                                          gyms accessories, massagers, all inner supportive                                                                                                    apparel, socks, guards, all bicycles
• Women's Intimate Apparel, Men's Innerwear        All items which are under this category
• Video Games (Console Games and PC Games)    All items which are under this category