The following are illustrated points of the Return, Replacement & Refund policies of ubi.mv and ubimv.com:
- Damage
and/or defective items must be returned in the original condition they were
received in with all the accessories received and in the original
manufacturer's box/packaging.
- Charges
of courier for returning the defective/damaged items to be bear by the
purchaser only.
- For
all eligible returns, either replacement or the refund of money will be
provided within 15 days time post received of defective/damaged
products.
- There
are some products that cannot be returned and are mentioned on the product
pages. The following are the category-wise details of the products that cannot
be returned:
Category Items That Can't be Returned
- Adhesives & Sealants Adhesives (all liquids), hazardous materials and lubricants.
- Automobile Engine Lubricants, Engine oils, greases and oils,
Vehicle shampoos, Vehicle waxes, Vehicle polishes & other liquid, aerosols & Car perfumes.
- Baby All baby products, once opened cannot be returned.
- Beverages All items which are under this category.
- Beauty Fragrances, Nail polishes, hair colors, products for stopping hairloss, shampoos, conditioners, body wash, hair removers Whitening accessory,
- Fruits & Vegetables All items which are under this category, except the rotten ones / expired ones.
- Health & Personal Care All items which are under this category.
- Home & Kitchen All kinds of soil, fertilizers, plants, solar
energy equipment etc.
- Sanitation Toilet paper, Hand washes, sanitary pads etc.
- Jewellery All items which are under this category.
- Movies and Music All items which are under this category.
- Mobiles, Phone Accessories & Tablets All items except dead on arrival.
- Pet Supplies All items which are under this category.
- Desktop, Laptops & Related Accessories All items except dead on arrival.
- Software All items which are under this category.
- Sports Equipments Exercising machines like treadmills, exercise
bikes, home gyms accessories, massagers, all inner supportive apparel, socks, guards, all bicycles
- Women's Intimate Apparel, Men's Innerwear All items which are under this category
- Video Games (Console Games and PC Games) All items which are under this category